Refund and Return Policy

RETURN POLICY
Last updated January 29, 2022

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit only. Please see below for more information on our return policy.

RETURNS All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS To return an item, please email customer service at lilacbeauty04@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:Lilac BeautyAttn: ReturnsRMA

#8384 Creedmore South Drive  Warrenton, VA 20187 United States  

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. REFUNDSAfter receiving your return and inspecting the condition of your item, we will process your return. Please allow at least fifteen (15) days from the receipt of your item to process your return.

EXCEPTIONS For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.          

QUESTIONS If you have any questions concerning our return policy, please contact us at: lilacbeauty04@gmail.com 




This return policy was created using Termly's Return and Refund Policy Generator.